Shoreditch Trust | Working to improve health, wellbeing, social networks and opportunities in Hackney Menu

Jobs and Volunteering

We are always on the lookout for people who are interested in joining our team. Please see a list of current opportunities below, or get in touch if you would like to be considered for future vacancies and volunteering opportunities: ¦ 020 7033 8500.

We currently have vacancies in the following teams:

Core teamAdministration Core Support Officer 

Bump Buddies - Volunteer Opportunity - Mentoring

Bump Buddies - Volunteer Opportunity - Administrative Support

Waterhouse Restaurant - Front of House


Core Team

Administration Core Support Officer 

Hours: Part time (16 hours per week)

Salary: £22,000 pro rata 

Main tasks: Working with the Organisational Support Manager, this role will involve day-to-day administrative tasks that will facilitate the smooth functioning of the office and the organisation; it will include organising people, information and resources, ensuring that office equipment is maintained, relevant records are kept up to date and that all administration processes work effectively.

The role is ideally suited to individuals with an interest in working in a vibrant office environment and an appetite to develop strong administration skills. Good organisational and communication skills are essential, as is the ability to hold a multitude of tasks simultaneously.

Role Description: Click here to download a full job description

To apply: Send your CV and a covering letter detailing how you meet the criteria to, accompanied by a completed Equal Opportunities Monitoring Form. You can also post your application to: 

Fatima Aihoud
Shoreditch Trust
12 Orsman Road
London N1 5QJ

Contact: For more information, contact Fatima Aihoud:,020 7033 8545.

Closing date for applications: Monday 27 May, 17:00


Bump Buddies Team

Volunteer Opportunity - Mentoring

Hours: Minimum of 4 hours per week, for at least 12 months.

Main tasks: We are looking for women in Hackney, who can give a few hours a week to mentor to mothers-to-be who are struggling during their pregnancy. Mentors provide advice, information and support, and are fully supported by our team.

Role description: See our Mentoring page for more information.

Personal specification: Mentors should be friendly and open minded, with an enthusiasm for being active in the community. You do not need to have any special training, but you should be willing to offer support in a confidential and non-judgemental way. Our volunteers come from a variety of backgrounds and often speak more than one language.

Essential qualities:
• Non–judgemental
• Reliable
• Good listener
• Excellent verbal communication skills
• Committed to developing of others
• Willing to give a few hours a week
• Discreet
• Able to respect confidentiality
• Open and self-aware
• Caring attitude
• Calm in difficult situations
• Good written skills
• Proficient in email communication
• Able to work independently.

• Experience of working in a team
• An understanding of vulnerable women
• Well informed about Hackney and its services for families
• A mother.

To apply: Complete the on-line application.

Contact: For more information, please contact Jane Lavelle: ¦ 020 7033 8524.

Volunteer Opportunity - Administrative Support

Hours: Minimum 4 hours per week, for at least 6 months.

Main tasks: Co-ordinating staff diaries and booking appointments, communicating with clients and professionals, maintaining spreadsheets.

Role description: You can download the role description here.

Personal specification:
• Good written, communication and administrative skills
• Excellent attention to detail
• Good organisational skills/ability to multi-task
• Proficient in ICT (Word, Excel)
• Experience of working in a team
• Good interpersonal skills
• Understanding the importance of confidentiality
• Able to work independently.

• Good knowledge of Hackney and its services for families.

To apply, please click here and complete the on-line application.

Contact: For more information, please contact Jane Lavelle: ¦ 020 7033 8524.

Other Opportunities
If you have practical skills or knowledge that might help us in our programme’s aims we would love to hear from you: ¦ 020 7033 8524.

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Waterhouse Team


Venue and Events Front of House
We are not currently actively recruiting for front of house staff, however if you are interested in the role, please send in your CV and we will keep it on file for our next round of recruitment.

Shoreditch Trust is an entrepreneurial charity based in East London that works with residents to support them to improve their health, wellbeing, social networks and opportunities.

We are seeking a personable multi-tasker to expand our Front of House team to support the work that we deliver at two of our social enterprise venues: The Shoreditch Trust Healthy Living Centre and Waterhouse Restaurant.

Hours: Shift work – variable hours by rota. Working hours are allocated according to availability and we currently have shifts to fill during evenings and weekends as well as normal office hours. The role is therefore ideally suited to candidates who are able to work flexible hours.

Main tasks: Maintaining high standards of customer service and enabling the smooth operational running of both venues, acting as the first point of contact for customers and building users.

Role Description: You can download a job description and personal specification here.

Personal specification: This is a varied role and is ideal for a people-person who can juggle multiple tasks while maintaining excellent customer service.

Education and Professional Qualifications
• GCSE English & Maths or equivalent education, Grade C or above
• Emergency First Aid at Work and Fire Warden certificates
• Qualification relating to customer service

• At least one year’s experience of working a similar or relevant customer-facing role
• Experience of using booking systems
• Computer literate and very familiar with Word and Excel
• Handling personal details and managing confidential data

• First Aid and Fire Warden training
• Using an online client booking system
• Personal license holder
• Working or volunteering in a multi-cultural, community setting and/or charity
• Working or volunteering with young people and adults with additional needs

Knowledge, Skills and Aptitudes
• Confident and capable communicator with good spoken and written English
• Excellent customer service skills
• Excellent organiser and able to juggle multiple tasks simultaneously
• Able to manage your time effectively and independently
• Able to work effectively and sensitively with people from diverse cultures and backgrounds
• Able to communicate effectively and sensitively with individuals who have physical or mental health needs or learning difficulties
• Able to communicate effectively with people who are troubled or in distress
• Able to maintain discretion and client confidentiality at all times
• Excellent attention to detail and able to input data with a high level of accuracy
• Able to be flexible and adaptable in potentially complex or challenging situations
• A strong in interest in and commitment to the aims and ethos of Shoreditch Trust
• IT literate with an excellent working knowledge of Microsoft Office including Word and Excel.

Wage: £10.55 per hour

Contact: For more information, please contact Fatima Aihoud: ¦ 020 7033 8545.

To apply: Send your CV and a covering letter detailing how you meet the criteria to with the reference ‘VEFOH01’, accompanied by a completed Equal Opportunities Monitoring Form. You can also post your application to:

Fatima Aihoud
Ref: VEFOH01
Shoreditch Trust
12 Orsman Road
London N1 5QJ

This job opportunity has a rolling deadline and you will only be contacted if you are invited for an interview.

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